Traditionally, identity systems and procedures are conducted through physical documentation and face-to-face interactions. However, the subtle transformation of systems into a digital economy leads to various changes in the processes. The progress led to an increase in digital transactions and automation. But, it also has caused some negative impacts. Are you aware of the enormous number of cyber crimes happening around us?

In today’s rapidly changing business environment, outsourcing is becoming increasingly popular. “Focus on what you do best & Outsource the Rest” has been considered a smart move for businesses that lack expertise in certain areas, such as recruitment, advertising or cloud migration. So, what is Outsourcing? Why should businesses consider…

It’s important to select the best Managed IT Service Provider (MSP) for your company, but doing so can be difficult and fraught with danger. Seven frequent errors to avoid during the MSP selection process are highlighted in this blog. By avoiding these mistakes, you can make an informed choice that…

In the rapidly evolving world of retail e-commerce, expectations around order fulfillment are rising. According to the Baymard Institute, the average cart abandonment rate for e-commerce is high at 69.99% in 2022, with slow delivery times cited as one of the top two reasons. To address this issue, businesses need…

In recent years, the customer service industry has seen a significant increase in the use of chatbots and virtual assistants. These automated software applications have grown in popularity among businesses of all sizes due to their ability to streamline customer interactions and improve the overall customer experience. This blog intends…

Managed IT services are increasingly using automation to improve efficiency and reduce costs. Robotic process automation and infrastructure automation are among the different forms of automation being utilized. MSPs are providing customized solutions to help businesses streamline operations and reduce the risk of errors. …

Currently, the technology industry is buzzing with a new term — ChatGPT. The platform was published on November 30th, 2022, but it has exploded the media with millions of registrations within just 5 days. …

After the COVID-19 pandemic, the trend of recovery and development has created leverage to promote the digital transformation process. It was viewed as a great opportunity to accelerate growth, and the Vietnam government has increased its efforts in using public digital for citizens in tandem with technology migration. As of…

In recent years, innovative technologies are transforming traditional operations processes into a new iteration, which is known as “Digital Transformation”. Although you might not be a cloud-native business like Amazon, Tesla, or Uber, certain parts of your processes have already shifted from physical to digital, product to service, or transaction…